Privacy policy

Privacy Policy** At ELUX, we are committed to safeguarding the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure it remains secure. By using our services, you consent to the practices described in this policy. **Information We Collect** To provide superior on-demand transportation solutions, ELUX collects a variety of information, including but not limited to personal details such as your name, contact information, and payment details. We may also gather data related to your use of our service, such as location data and travel routes. This information helps us customize your experience and improve our services. **How We Use Your Information** The information we collect is used primarily for processing transactions and facilitating a seamless user experience. Additionally, ELUX may utilize your data for purposes such as customer support, communication about service updates or promotions, and improving our technological platform. Rest assured, any promotional communication will be opt-in; you retain the ability to unsubscribe at any time. **Data Security** ELUX prioritizes the protection of your personal data through comprehensive technical and organizational measures. Our security protocols are designed to prevent unauthorized access, disclosure, or modification of your personal information. We continually review our security practices in accordance with industry standards to ensure a robust defense against threats. **Third-Party Sharing** Your privacy is paramount at ELUX; therefore, we do not sell or rent your personal information to third parties for marketing purposes. However, we may share your data with affiliates or service providers who assist in delivering our services under strict confidentiality agreements. **Updates and Contact Information** We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any changes will be communicated via our website, allowing you ample opportunity to review them. If you have any questions or concerns regarding this policy or wish to exercise any applicable rights regarding your personal data, please contact our Customer Service team. Thank you for choosing ELUX. Your trust is invaluable to us as we strive to deliver exceptional transportation solutions with your privacy in mind.